ANN ARBOR - Customer satisfaction has improved for a third consecutive year at retailers, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores, and gasoline service stations. This news come from the American Customer Satisfaction Index . The retail sector overall gains 1.7 percent to an ACSI benchmark of 77.9. A fourth
WASHINGTON DC - Federal Communications Commission Chairman Tom Wheeler said he plans on a do-over for Net neutrality rules. On Wednesday, the chairman laid out a plan for preserving the Open Internet after a federal appeals court struck down the rules last month. As part of this new strategy, Wheeler said the FCC will not
DETROIT ? Reinventing the "D" from within is the mission of #313DLove. On March 13 at the Charles H. Wright Museum of African American History, #313DLove will host area Detroiters in celebrating the Motor City?s 313 years of perseverance. Thirteen triumphant speakers will enlighten the audience with their insights on leadership, creativity, community and entrepreneurship
ROCHESTER - After four consecutive years of winning the Michigan Regional Future City Competition, the team from St. John Lutheran School in Rochester has claimed the title of National Champion, winning the national Future City Competition held Tuesday in Washington, DC. St. John Lutheran also won the People's Choice Award, a prize of $7,500 and
LANSING - The Public Service Commission on Friday issued its annual report on the implementation of the energy overhaul under PA 295 of 2008, and its findings on high investments and cheap costs had supporters calling on the Legislature to keep the momentum going. The report indicated all electric providers except for Detroit Public Lighting
LANSING - Michigan Chamber of Commerce CEO Rich Studley recognizes that it's an election year and the Legislature has tackled other important issues so far, but to use those as excuses for not finding a comprehensive solution on funding transportation as the state enters what is expected to be one of the worst pothole seasons
DETROIT - The U.S. Small Business Administration reminds Private Non-Profit Organizations in Michigan that March 18 is the deadline to submit Economic Injury Disaster Loan applications. These loans are available from the SBA as a result of the flooding that occurred between April 16 and May 14, 2013. The filing deadline to return economic injury
LANSING - John Nixon, the director of the State Budget Office and the Department of Technology, Management and Budget, is returning to Utah and as a result David Behen, has been named DTMB Director. Snyder simultaneously announced the other replacement for Nixon, who held posts historically filled by two different people. The governor's deputy chief
GRAND RAPIDS - IT products and services company OST has promoted Meredith Bronk, its Chief Operating Officer, to President effective April 1. Bronk began her career at OST (Open Systems Technologies) as a Project Manager in 1998. Previously, she served as Vice President of Internal Operations. ?We take succession planning very seriously and have been
DETROIT - The world is paying attention to Detroit. During the past couple of years they?ve started to actually hear a few good things too. There are many other positive stories that fail to generate much buzz outside the metro area. On March 13, #313DLove Detroit will bring more than a dozen speakers to the