SOUTHFIELD – Diva Tech Talk interviewed Nadine Heinen, Comcast Corporation’s Vice President of Field Operations for Indiana and Kentucky. Nadine describes the corporate culture as highly communicative, and constantly working to improve and serve its employees.

In her current role, Nadine leads 650-700 technology staff for those two Midwestern states.  She does this, successfully, by visiting every location as often as possible; meeting with all new hires, and conducting roundtables with her team members at least twice a year.  She is a dedicated hands-on practitioner of “getting in the weeds.”

Nadine learned a number of leadership lessons along the way.  “Treat people as you would want to be treated,” she said.  She advised that leaders, while needing to be tough, should also strive to be “good, likeable people.”   She spends a lot of time listening to people, to build trust.

She also counseled that excellent leaders must have the courage to deal with difficult issues, directly and immediately.

For budding women leaders, Nadine shared four key pieces of advice for women in tech:

  • Believe in yourself
  • Know your capabilities
  • Work on your brand
  • Step out of your comfort zone. You will expand your knowledge.

On a personal level, Nadine also says that her individual approach is to “stay humble” and “laugh at myself!”

To listen to this podcast, click on http://www.divatechtalk.com/blog/ep26