SOUTHFIELD –
Crystal Scott’s transformation from Chrysler assembly line worker to cookie
entrepreneur is one of determination, focus and confidence in her ability to
realize a dream that began when she was seven.
After taking
a buyout from the automaker during the depth of the recession, Scott finished
her bachelor degree studies, applied and was accepted into Walsh College’s
master’s program. While studying at Walsh, she learned of her college’s LaunchPad entrepreneurial
initiative and soon joined the cost-free program that welcomes students and
alumni from any major.
“I wanted to
see if they could enhance or help me move my business along,” said Scott, owner
of Cookies by Chris.
“Crystal
already had a fabulous product when she came to us for guidance and advice,” said Walsh LaunchPad Director Carol Glynn. “Our focus was to create exposure
for her product, research and recommend competitive pricing and help her
develop a scalable business plan.”
When quotes
for liability insurance proved confusing and prohibitive, Glynn put Scott in
touch with a Walsh alumnus who owned an insurance agency.
“He offered to take a
look at an out-of state-policy I was considering and advised me to take
it,” said Scott. “The camaraderie evident throughout the membership of this
program makes me realize I have a strong support network.”
Such
support was evident this past winter when Scott’s cookies were featured for
sale during a special holiday event at the Birmingham boutique “other FUN
Stuff!” Owner Denise Kulak opened the specialty shop in 2012 after being
mentored by LaunchPad.
Offering
more than 30 varieties of cookies from the standard chocolate chip and oatmeal
raisin to the inventive lime white chocolate chip, honey brown butter sugar,
bourbon pecan with cinnamon cream cheese chocolate and margarita with tequila
lime glaze – her smores sandwich cookie has been an especially huge seller
this summer on Sundays at her Eastern Market stall.
“I like it when a customer
eats the cookie in front of me, Scott confided. I wait for the second yum.”
Scott said
she was able to acquire a coveted Eastern Market spot after several attempts.
“They were impressed that I operated under Michigan’s Cottage Food Law,
regulations that my LaunchPad team informed me about and recommended.”
Inspired by
her grandmother, who began baking pies in her late 70’s and selling them to her
church members – Scott advises other would-be entrepreneurs to do their
research, develop a good business plan and take baby steps. “Don’t try to bite
off more than you can chew. Once you have made the commitment, trust your
instincts and ride it through.”
Moving
forward, Scott would eventually like to create a slice and bake cookie product
and perhaps own a food-truck offering cookies, shots of milk and water. For
now, Cookies by Chris is primarily providing cookies for events and showcasing
at fairs, farmer’s markets and special venues.
Customers
reach Scott by email at[email protected]or
by calling 248-672-7436.





