ANN ARBOR – Online Tech has introduced OTMonitor, a multi-probe monitoring service for colocation servers and dedicated servers available at all of its data centers.
The several hundred elements that can be monitored are grouped into three categories:
Performance Monitoring – monitors and tracks the server performance characteristics including disk capacity, CPU and memory utilization.
End User Monitoring – for the availability and performance of applications and websites across the Internet.
Internal System Monitoring – including ports, application services, and database performance issues. OTMonitor can monitor and log through any SNMP or WMI interface.
“Our SaaS, E-commerce and web hosting clients need the ability to monitor and respond to any server, database or application issue in real-time,” said Mike Klein, President of Online Tech. “OTMonitor extends our proactive server management philosophy. Whether we act as the first responder or our clients self manage their servers, the starting point is proactive monitoring of their application and servers.”
Upon finding an outage or performance benchmark that is out of range, OTMonitor sends a message to one or more first responder’s e-mail or cell phone. Unresolved issues can be escalated over time to other responders including Online Tech engineers until they are addressed. The issues are also logged and graphed so the data can be used for historical trending or to calculate service level agreements, uptime and other statistics.
SaaS, E-commerce and web-based applications require attention to details to meet the 7×24 demands of the market. Common problems like running out of disk space by a run-away log file can bring an application to its knees. With proactive monitoring, performance threatening issues can be found and addressed before they lead to downtime and upset customers.
For more information, click on OnLineTech.Com
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