ANN ARBOR – Data center operator Online Technologies Corporation, has released a new product called MyOTC Customer Portal, which lets customers manage their colocated and dedicated servers by providing remote monitoring and management of their servers.
The MyOTC Customer Portal provides a dashboard, making it easy to: manage support incidents and user accounts; monitor data center status, server performance, network bandwidth; and remotely reboot servers. The customer portal provides on-demand access to colocation or dedicated server data 24-hours a day, seven days a week.
�??This shows OTC�??s focus on bringing a world-class experience to our world-class infrastructure, as we drive to put things online in an extremely user-friendly but secure manner,�?� said Yan Ness, Online Technologies�?? chief executive officer. �??This allows us to better collaborate with our customers as they manage their mission critical resources to continue to keep their data safe.�?�
The MyOTC Customer Portal�??s features include:
Online Support Incident Management System �?? to submit new support cases, track and search support tickets and store documents and procedures that are specific to a client�??s data center application.
Server and System Management �?? to view real time bandwidth usage, bandwidth history and, Web site statistics; to manage e-mail accounts; and to remotely reboot servers.
Monitor OTC Data Center Status �?? to quickly view any operation issues and scheduled maintenance windows for all three Online Technologies data centers.
Server Performance Monitoring �?? (an optional feature) to monitor five key server operational parameters including: server memory, disk space, caching, network and CPU utilization with online reports.
In addition, Online Technologies will use the portal to communicate with customers. This allows customers up-to-date on future plans and new products and technologies being offered.
For more information, click on OnLineTech.Net
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