TROY – SunTel Services has achieved Gold-Certified Channel Partner status with Avaya.

Avaya Connect Gold channel partners earn their status by certifying staff members in the operation of Avaya systems and software, and in the operation of solutions offered by other major information technology vendors. Gold-certified channel partners must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.

SunTel sells Avaya business communications systems to its customers across Michigan and nearly doubled its sale of Avaya products in 2010 alone. Acting as a technology partner to its more than 1,000 customers, SunTel works to provide total business communication solutions by taking a full life-cycle approach ? from designing, engineering and installing customized systems, to servicing them via its Customer Care Center.

SunTel Services has provided complete life cycle services for voice, data and unified networks in Michigan since 1986. With more than 1,000 customers and 2,500 installations, SunTel offers a wide breadth of expertise and product offerings to customers across the automotive, manufacturing, government, healthcare, education, finance, professional services, and technology sectors. With capabilities in all critical network services, the company holds key partnerships with industry leaders, such as Avaya, Dell, Cisco, Microsoft, Mitel, Novell, Juniper Networks, Hewlett-Packard, American Power Conversion (APC), Blue Coat Systems, Fortinet and ADTRAN. Having recently expanded into Western and Northern Michigan, SunTel serves all of Michigan through offices in Detroit, Troy, Flint, Grand Rapids and Traverse City.

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