SOUTHFIELD – When it comes to wireless network quality in the North Central region Verizon Wireless ranks highest among wireless providers, according to the latest J.D. Power 2015 Wireless Network Quality Performance Study, Volume 1.
The study queried more than 27,000 wireless subscribers across the U.S. about their experiences with their last 10 calls, messages, emails and Web connections on their mobile devices. The study, conducted between July and December 2014, covers six regions of the U.S., including 48 states and the District of Columbia, and recognizes the highest-ranking companies in each region based on the results.
The survey measured calls dropped or disconnected, calls not connected on the first try, calls with audio problems, failed/late voicemail notifications, voicemail with failed calls, text message transmission failures, late/failed received text messages, Web connection errors/failures to load, slow mobile Web, and email connection errors. Network performance issues are measured as problems per 100 (PP100) network connections, with a lower score reflecting fewer problems and better network performance.
In the North Central region, which covers the following states: Illinois, Indiana, Michigan, Ohio, and Wisconsin, Verizon scored higher than every other wireless competitor with an overall PP100 score of 10, while the North Central average was 12.
?The mobile devices today are more robust and have more demands put on them than they did even one year ago,? said Mike Haberman, vice president of technology for Verizon Wireless. ?Throughout our network footprint, Verizon Wireless places the utmost priority on building and maintaining a reliable network and staying ahead of the accelerated growth in voice and data demands.?
