ANN ARBOR ? Servant Systems has developed a dashboard system for key performance indicators for two franchise in The Dwyer Group of Waco, Texas. The Dwyer Group is an international enterprise and parent company for seven service-based franchise companies that provide a broad range of residential and commercial maintenance and repair services. Each franchisee can
ANN ARBOR - Citizen satisfaction with e-government remains near an all-time high and continues to outperform the satisfaction with the federal government overall, according to the American Customer Satisfaction Index E-Government Satisfaction Index. The E-Government Satisfaction Index dips slightly to a 75 on the study?s 100-point scale from 75.3, which is far above the overall
TROY ? Automation Alley is hosting a seminar Feb. 28 to tell member companies about how they can finding out about defense-related opportunities available to your company through Automation Alley. This seminar will cover these topics and more. This event will focus on procurement opportunities within the defense industry, and will feature the following speakers:
TROY - Southeast Michigan companies have made more than $220 million in export sales as a result of Automation Alley trade mission activities, Michigan's largest technology business association announced Thursday. These export sales have resulted in the creation or support of more than 1,200 manufacturing jobs. According to the International Trade Administration of the U.S.
TROY ? Billhighway has been named a finalist in the 7th Annual Stevie Awards in the Innovation in Customer Service category. Winners will be announced at the awards banquet on February 25th at the Paris Casino in Las Vegas, Nevada. ?We?re grateful for this recognition from the Stevie Awards, acknowledging the value our team brings
MIDLAND ? Dow Corning and IBM scientists Monday unveiled what they said was a major step in photonics, using a new type of polymer material to transmit light instead of electrical signals within supercomputers and other data systems. The company said the new silicone-based material to transmit light instead of electrical signals within supercomputers and
CHARLEVOIX - A new fiber-optic infrastructure agreement with Merit Network will help Charlevoix-area organizations connect to Merit's high-speed Internet service statewide. Merit is leasing strands of fiber within the community from Charlevoix Public Schools and the City of Charlevoix. Due to a lack of critical infrastructure, broadband availability has been sparse in Northern Lower Michigan,
ANN ARBOR - Bank of Ann Arbor has opened an office in Saline, its seventh banking center. Longtime Saline resident, Walt Byers has been named Saline District President. Shelley Rankin, an active community supporter, has been selected as Branch Manager. Bank of Ann Arbor completely gutted and remodeled a former Bank of America building at
LANSING - The e-commerce website Swimtown Pool Supplies is offering an Educational Scholarship worth $1,000, to a student with an interest in technology or intention to study technology in college. Swimtown Pool Supplies hopes the scholarship will encourage students to develop skills in areas such as e-commerce, online marketing, and information technology. Opportunities in these
TROY - David Girodat, President and CEO of Fifth Third Bank, Eastern Michigan, has been elected to the Walsh College Board of Trustees. Girodat is responsible for the growth and strategic direction of the four lines of business including: Commercial Banking, Branch Banking, Consumer Lending and Investment Advisors for the affiliate. A Clinton Township resident,