Guest Columns

Top 8 Tips to Make Product Packaging That Turns Heads

DETROIT - Packaging is more than just storage for a product. It’s the first impression of a product. For this reason, packaging is an important marketing tool; it presents the qualities of your product to a consumer. If you have created an exceptional product, why not show that off to consumers? Photo credit Jess

By |2021-07-23T10:47:49-04:00July 22nd, 2021|Guest Columns|

As Ransomware Surge Continues, Where Next for Government?

LANSING - Global leaders want to carve out specific areas of critical infrastructure to be protected under international agreements from cyber attacks. But where does that leave others? "There are ‘four or five steps you could take that could significantly mitigate this risk,’ Falk said. These are patching, multifactor authentication and all the stuff in

By |2021-07-20T12:22:44-04:00July 19th, 2021|Cyber Defense, Guest Columns|

How Small Businesses Can Support Employees Working From Home

ANN ARBOR - The last few months have brought about unprecedented challenges for America’s small businesses. Between the need for people to stay home and the general economic downturn, these businesses are having to make difficult decisions about how to move forward. In some cases, relief efforts have provided some help. We wrote an article on

By |2021-07-20T09:44:26-04:00July 19th, 2021|Guest Columns|

Calvin Ayre: When Craig Wright Speaks, You Listen

DETROIT - Calvin Ayre, founder of global investment firm Ayre Group Ventures and blockchain conglomerate CoinGeek,  has always said, “When Craig Wright speaks, you listen.” And this is demonstrated in the second episode of Hashing it Out with Becky Liggero when the Bitcoin creator and author of the Bitcoin white paper Dr. Craig S. Wright

By |2021-07-09T15:13:20-04:00July 9th, 2021|Guest Columns|

Why Having A Call Center Is Important Now More Than Ever

DETROIT - The recent evolution of the call center goes something like this: automation, more automation, chatbots, and more automation are thrown in for good measure. But it’s 2020, otherwise known as The Year Everything Changed. Why are call centers even more important today? What happened to human interaction? Since the outbreak of the Coronavirus

By |2021-07-01T18:15:16-04:00July 1st, 2021|Guest Columns|

LA Or NYC? Which Is Cheaper Place To Live?

DETROIT - You’ll get a different answer whenever you ask this question. People living in NYC prefer New York, and people who live in LA will prefer LA. We want to know which one is cheaper to live in. Movers can help you know which city is more affordable to live in. It is the

By |2021-06-25T09:30:21-04:00June 25th, 2021|Guest Columns|

Healthcare Software Development Companies Compared

DETROIT - Choosing a Healthcare Software Development company can be so overwhelming. There are just so many companies out there that claim to offer quality services. But which of them should you opt to trust with your idea? In this article, we'll examine the key criteria to consider before selecting a Healthcare Software Development Company.

By |2021-06-25T09:13:30-04:00June 25th, 2021|Guest Columns|

How Can Customer Journey Mapping Help Your Call Center?

DETROIT - Mapping the journey of your customers can help identify pain points in their interactions with your contact center staff. Running a call center is all about identifying issues and making long-term improvements. Mapping your customer journey can give you deeper insight about  their experience to identify effective performance and areas for improvement. What

By |2021-06-23T15:43:44-04:00June 23rd, 2021|Guest Columns|